Allen’s Auto Services is now Gemba Automotive!
Trusted Auto Repair Shop In
Surprise, AZ
About Gemba Automotive - Surprise
Serving Surprise with Integrity and Experience
Welcome to Gemba Automotive - Surprise, where expert auto repair meets trusted community service. Since 1995, we’ve proudly served drivers in Surprise and surrounding areas like Sun City West with dependable, high-quality automotive care. Our team of seasoned technicians brings decades of experience working on all makes and models, ensuring you get the right fix the first time. Whether it’s routine maintenance or complex diagnostics, we approach every job with the same level of professionalism, precision, and care. No matter what you drive, your vehicle is in expert hands when you bring it to Gemba.
Quality Repairs Backed by Warranty
What makes us stand out? Every service at Gemba Automotive - Surprise is backed by our 2-year/24,000-mile warranty, giving you peace of mind with every repair. We understand the importance of reliable transportation—and that’s why we don’t cut corners or push unnecessary work. Our goal is to build long-term relationships by keeping your car running safely and smoothly, not just today, but for the miles ahead. When you choose us, you're choosing a team that values transparency, treats you like family, and always puts your vehicle’s health first.
What Makes Us Different
Expert Auto mechanics in Surprise, AZ
What sets Gemba Automotive - Surprise apart from the rest? It starts with our commitment to service excellence that goes beyond turning wrenches. With more than two decades of industry experience, we’ve mastered the art of combining high-quality workmanship with outstanding customer care. Our technicians are trained to handle a wide range of repairs—from diagnostics and brake replacements to engine work and A/C service—all while keeping you informed every step of the way. Every job is done with care, precision, and a long-term mindset. We don’t just fix the problem; we help prevent the next one.
As a shop that stands behind its work, we offer a 2-year/24,000-mile warranty on parts and labor—proof of our confidence in the quality we deliver. We also pride ourselves on working with all makes and models, giving our customers in Surprise and Sun City West the freedom to bring in whatever they drive. Our focus on transparency means you’ll always receive honest recommendations, fair pricing, and a no-pressure approach. At Gemba Automotive, we believe trust is earned one repair at a time—and our loyal customers are the proof.
What We Preach
Integrity You Can Count On
At Gemba Automotive, everything we do is rooted in integrity, reliability, and service that makes a difference. We believe in doing things right the first time, using top-quality parts and well-honed expertise to protect your investment. You’ll never catch us upselling unnecessary repairs or cutting corners. Instead, we take the time to understand your concerns, diagnose your vehicle accurately, and give you straightforward answers.
We also believe in being a valuable part of the community. That’s why we treat every customer with the same level of respect and attention—whether it’s your first visit or your fiftieth. From Surprise to Sun City West, we’re proud to be the local shop people turn to when they want a dependable team that truly cares. Our 20+ year history is built on customer satisfaction, and we’re just getting started.
Auto Repair Services
INNOVATIVE SOLUTIONS AND PERSONALIZED Automotive SERVICEs in Tempe & Phoenix, AZ
Oil Changes
Regular oil changes keep your engine healthy and running smoothly. They prevent wear and tear, extending your car's lifespan. Schedule your oil change with us today.
Brake Repair
Proper brake maintenance ensures your safety. Regular inspections and replacements maintain optimal stopping power. Trust us to keep your brakes in top condition.
Engine Service
Engine service keeps your automobile reliable and efficient. Diagnostics and repairs can prevent major issues and also enhance the vehicle performance.
AC Repair
A functional Air Conditioning system is crucial for comfort. Timely repairs maintain optimal cooling performance. Keep your vehicle cool with our expert AC services.
Get the Best in Car Care
Experience Top-Notch Auto Service
FMP Auto Parts Supplier
We proudly source quality parts through FMP, ensuring reliable performance and compatibility for your vehicle. Count on trusted parts backed by professional-grade support.
FMP Partners Network Warranty
Enjoy coverage through the FMP Partners Network Warranty— 24 months or 24,000 miles of protection. Terms may vary by part and service, so ask us for details!
Financing Options Available
We offer convenient financing options through EasyPay and Snap Finance. Get the repairs you need now and pay over time—just ask us for details.
Why Choose Gemba Automotive - Tempe
Quality Service and Honest Car Care in Tempe, AZ
01
Affordable
Financing
02
Trusted Business
Since 1995
03
Comfortable
Waiting Room
04
Free Coffee,
Wi-Fi & TV
05
After Hours
Drop-Off
06
Top-Quality
Auto Parts
07
Volvo Master Technician
08
3 Convenient
Locations
Our Reviews
What People Say About Gemba Automotive
"Very attentive, polite, and honest. They are also reliable. They don't make up things to charge you more like other mechanics; I took my car for an inspection and they said it was in very good shape and it didn't need anything. I also did some pre-purchase inspections here and they saved me from a bunch of lemons."
by Claudia
"Gemba Automotive was very efficient and transparent with the work they were doing on my Cavalier. David explained everything clearly and got my vehicle back to me after just one day. It’s an older vehicle so I was a bit worried, but everything went off without a hitch! Thank you!"
by Payson
"Took a vehicle here for a pre purchase inspection and the shop was incredibly clear, timely, and honest. Car came out clean and they weren’t trying to upsell me on any BS, great experience. Not only this but David at the front desk was very helpful, polite, and had a great attitude. Bring your business here!"
by Evan Stafford
Get Directions
Auto Repair Mechanic Nearby
EXPERT CAR REPAIR AND MAINTENANCE throughout Arizona
Located in the heart of the Salt River Valley, Gemba Automotive serves drivers throughout Tempe, Phoenix, Mesa, Surprise, and Sun City West, AZ, offering expert auto repair services across the Valley of the Sun. Our three convenient locations ensure easy access for residents and businesses in the surrounding areas.
With our Volvo Master Technician certification and a 2-year/24,000-mile warranty on our services, we ensure your vehicle receives the highest quality care. Whether you're a local or commuting through, Gemba Automotive is your go-to destination for reliable car care in Arizona’s desert climate.
We proudly serve the following nearby cities and towns:
- Scottsdale
- Chandler
- Mesa
- Gilbert
- Paradise Valley
- Guadalupe
- Tolleson
- Glendale
- Peoria
- Avondale
- Goodyear
- Sun City
- Fountain Hills
- Queen Creek
- Buckeye
- El Mirage
- Surprise
- Cave Creek
- Wickenburg
- Maricopa
- Gemba Automotive - Tempe 1375 South Mcclintock Drive, Tempe, Arizona 85281, United States
- Gemba Automotive - Phoenix 1451 North 32nd Street, Phoenix, Arizona 85008, United States
- Gemba Automotive - Mesa - Broadway 2035 West Broadway Road, Mesa, Arizona 85202, United States
- Gemba Automotive - Mesa - Guadalupe 424 West Guadalupe Road, Mesa, Arizona 85210, United States
- Gemba Automotive - Surprise 13315 West Bell Road, Surprise, Arizona 85378, United States
- Gemba Automotive - Sun City West 18855 North R H Johnson Boulevard, Sun City West, Arizona 85375, United States
